However, businesses that aren’t online-based, but have multi-page or content-rich websites that would find user data insightful, should also use retargeting. For example, a winery has two main types of consumers: those interested in tours and tasting and those interesting in hiring their venue for private events. The winery could use retargeting to segment site visitors by their interest, and then display ads specific to each of those user’s interests.
If you already have created and installed the Facebook Pixel, double-check that your pixel is functioning properly. You can easily do this with the Facebook Pixel Helper, which is a Chrome plugin used to monitor and troubleshoot Facebook Pixels. Learn how easy it is to use the Facebook Pixel helper in our article on how to Install & use the Facebook Pixel Helper.
It is important to have clarity on what you are looking for from each tool so that you can calculate your return on investment. For example, if a customer responded to a Facebook ad and purchased a $20 product and you spent $5 to advertise, your return on investment would be $15. Over time, if you can, also track the total lifetime value of a client for even more accurate returns.
To identify topics, we turned to our two monthly features—“Topics to Watch” and “Hot Topics”—and examined their combined findings over the previous year. We also explored the full universe of topics that grew from January 2017 to October 2018 on Facebook. The perspective provided by leading industry experts inspired additional topics to explore. Finally, we turned to third-party research and credible media sources to both inform and validate our overall findings.
Timing can also be seasonal. Retailers that do most of their business during the Q4 gifting season can create a custom audience targeting those who don’t buy from them year-round. Susan uses the example of women visiting a men’s retailer site based on clicks from a holiday gift guide. Knowing that traffic from this particular piece of content is likely driven by people who aren’t shopping for themselves, you can retarget this audience during other gift-giving times of the year such as Father’s Day. Global Operations Anthem
Although automation might cover basic tasks, it’s important to do your best to add a personal touch or offer direct help when possible. I was recently speaking to some contacts at a consulting company that had done an amazing job scaling marketing communication, but they still made a rule to visit their clients in person once every year to see how they could be helpful or improve the relationship and get to know the people better. They said that when they do this, the clients stay longer and spend more money.
Facebook dynamic ads automatically show the right products to people who have expressed interest on your website, in your app or elsewhere on the internet. Simply upload your product catalog and set up your campaign one time, and it will continue working for you for as long as you want—finding the right people for each product, and always using up-to-date pricing and availability.
But there is a problem with Facebook's Friend Lists feature: Nobody uses it. According to CEO Mark Zuckerberg, just 5 percent of Facebook users had made a list as of October 2010. Now, this isn't a company that lets its technology stagnate—witness Facebook's recent push into e-mail with the Messages service, introduced as an apparent competitor with Gmail. After the failure of Lists, Facebook decided to start over and created Facebook Groups, a new friend-dividing feature that uses an opt-out strategy as a way of reaching widespread adoption.
To find such visitors who might need some help with their purchase, you must look at other signs that signal hesitation. For example, you can specifically target visitors who’ve spent the most time browsing your website. Additionally, you can also add people who’ve visited specific pages on your website such as your FAQs, Terms & Conditions or Pricing pages.
Experts out there are making some big predictions about how customers will operate in the future. Some analysts say they think close to 50 percent of all searches will be made through voice search by 2020. I’m not sure how accurate predictions like this really are, but I do know that my daughters and the generations that will come after them are growing up in a world where smartwatches and smart speakers are the norm.
When someone visits your website and takes an action (for example, buying something), the Facebook pixel is triggered and reports this action. This way, you'll know when a customer took an action after seeing your Facebook ad. You'll also be able to reach this customer again by using a custom audience. When more and more conversions happen on your website, Facebook gets better at delivering your ads to people who are more likely to take certain actions. This is called conversion optimization.