Video can be a very effective tool for gaining trust and credibility with your customers. In many cases, consumers are more comfortable making a purchase decision if they’ve been able to view a video about the product or service beforehand. In the past, there weren’t as many opportunities for consumers to see videos, due to low Internet connection speeds, but now, the video marketing possibilities have increased drastically, especially for mobile viewers. NEW Facebook Cover Photo Size & Templates (Mobile/Desktop)
Timing can also be seasonal. Retailers that do most of their business during the Q4 gifting season can create a custom audience targeting those who don’t buy from them year-round. Susan uses the example of women visiting a men’s retailer site based on clicks from a holiday gift guide. Knowing that traffic from this particular piece of content is likely driven by people who aren’t shopping for themselves, you can retarget this audience during other gift-giving times of the year such as Father’s Day.
If a prospect has downloaded the white paper but hasn’t requested a demo, then you would want to advertise the demo. If they’ve seen the demo and haven’t signed up for a free trial, then that’s the message to send them next. Similar to establishing audiences based on the Time Lag report, create separate custom audiences and align the messaging with the way people have already interacted with your site and your brand.