For example, a local art gallery owner had been struggling to target audiences on Facebook, as they didn’t have a clear ideal customer. Previously, the best way was to target users who had liked a similar gallery’s Facebook page. However, using the data from the Facebook Pixel, they were able to create lookalike audiences. Now they target Facebook users who match their average site visitor, helping to expand their reach and gain the awareness of new customers.
The goal is not to simply put content in front of people and hope they respond to it, but rather to encourage them to share and engage with it. Content -- whether it’s an article on an outlet or a video on social media -- opens the door for two-way communication, which is crucial for building trust and letting customers know that you appreciate their business.
There’s far greater complexity to people’s buying habits and actions beyond the fact they’ve visited a website within the last month. Susan recommends studying the buying and lead acquisition patterns for your brand. If you find that most of your customers tend to convert within a few days of visiting your website, then you would be paying for 30 days worth of Facebook impressions that are no longer relevant.
By showing the same Facebook retargeting ads for weeks you risk boring and even annoying your visitors; it’s known as ad fatigue. As a result, people can start to actively hide or even block your ads. Facebook takes that as a sign of low-quality and irrelevant content and raises your cost of reaching people. On the other hand, by sending your visitors through an ever-changing campaign, they won’t get irritated at your Facebook retargeting efforts and you won’t overpay for your Facebook retargeting campaigns.
The next step in the process is to consider the flow and the content people are first drawn to on your website and build an audience along the points of conversation, not just based on time. This is especially helpful for content-heavy sites, or for products that are heavily researched and have longer sales cycles. In a longer sales cycle, you can expect more emotion and authority-building to be involved along the way. How to Make a Post Shareable on Facebook
For example, a ski and bike company should group users by the main product types the business offers, such as skiers, snowboarders, mountain bikers, and road cyclists. A customer who previously purchased a road bike would be a good candidate for a promotion on new clipless road bike pedals, whereas the customer who rented a mountain bike won’t likely be interested in road biking gear.
Once you learn to navigate the Facebook Business Manager and the Ads Manager, you can see many useful reports. These reports will help to improve your campaign results and optimize your Facebook ads. In this final chapter, we’ll take a look at the most important Facebook advertising metrics and will learn how you can filter and read your reports by using the Ads Manager. As you complete reading Chapter 8, we’d like to officially congratulate you on becoming a Facebook ads expert!
Set out by creating as many custom audience buckets in Facebook as you can brainstorm and allow them to start populating. Not all of them will perform and some may take a long time to fill. You’ll have to make adjustments as you go along. Susan notes that the minimum number of people you can run a Facebook ad set to is 1000, so she often combines ad sets that are smaller than 1000 until she populates one that reaches the minimum. (Editor’s Note: The audio of this interview mis-quotes the minimum audience size as 200. This article reflects the correct minimum audience size.)
Creating retargeting ad campaigns on Facebook can be done without a high degree of Facebook Ads expertise, but there is a learning curve which can be time-consuming. Those looking to use Facebook retargeting strategically with little time available should use a professional Facebook management service such as Hibu. Leaving your Facebook ad management to the pros gives you more time and helps you get the most out of your ad spend.
There are over ten different Facebook ad types that you can use. However, you should test some different ad formats to learn what works best for you. Find out how to create all the different Facebook ad types and what are the specific requirements for each. If you hadn’t heard about the Message, Lead, and Video ads before, you’ll know how to create them after reading this chapter!
After selecting the terms and conditions for retargeting, you will see the code that we need to install our website. If you are familiar with installing things like Google analytics or other tracking pixels, this should be easy for you. If you have a WordPress site, it’s really simple to install this as well. I’ll show you where to put it in the next step.